Social Media & Content Strategy
Directing visual identity and creative production across all social platforms for one of the most distinctive brands in modern travel.
The Work
As Creative Manager, I lead the team producing Virgin Voyages’ social content across every major platform, from launch campaigns to everyday posts.
Audience
350K to 2M+
Audience growth
Four ship launches: three as a designer, one as Creative Manager. By Brilliant Lady we’d stopped telling people about a launch and started bringing them along for it, from the first countdown to maiden-voyage moments in New York City. Between launches, the posts below kept that growth going: I jumped on trends, tested new formats and styles, and pushed to lead the cruise industry on social, not follow it.




Engagement
+40%
Year-over-year engagement growth
Reach only matters if people respond. So I designed every story below to be interacted with: quizzes, launch countdowns, Sailor Reviews and creative series using all the new features.
94.6M+
Views on GIPHY
I’ve designed and animated more than 150 GIF stickers for launches, events and holidays. They run in our own stories and live on GIPHY, where anyone can add Virgin Voyages to their posts.














Production
+132%
Creative output growth
Demand for creative more than doubled, and we met it with the same team. No new hires, just sharper creative direction and project management to get organic and paid social delivered. I started as the only designer on a five-person team, shooting, editing and animating almost everything. Today I lead our video editor and still stay hands-on: every video below is my own edit or animation, made in Premiere and After Effects.
We design and animate video specifically for stories rather than cropping the feed version, because in a format people tap through, every second counts.
Workflow
20% faster
Production turnaround
Three tools, two rounds of copying by hand, and every idea re-typed before anyone could make it. I replaced all of it with one Airtable base, built from the team’s pain points. Now brainstorms become briefs automatically, approval takes one click, and the whole social team runs on it.
Click through a recreation of the Brainstorming Hub, filled with sample content
The team brainstorms on sticky notes in a timed session, adding examples and reacting to each other’s ideas.
Port day guide carousel
Still · Instagram
Sea day playlist
Story · Stories
Sunset sail-away timelapse
Video · TikTok, Reels
Galley behind the scenes
Video · Stories, TikTok
Poll: beach day or spa day?
Story · Stories
Sailor review spotlight
Still · Facebook, Instagram
Crew picks: favorite sea day spots
Series · Stories
Cabin tour in 15 seconds
Video · TikTok
Every sticky note lands here automatically. AI turns each rough idea into a post title and a working brief.
| Idea | Type | Channel | Status | Post title (AI) | Working brief (AI) | Author | Evergreen |
|---|---|---|---|---|---|---|---|
| Sunset sail-away timelapse | Video | TikTokReels | Approved | TT, IG | Sail-Away at Golden Hour | 15s top-deck timelapse at golden hour, set to trending audio. | Video | ✓ |
| Port day guide carousel | Still | Approved | IG | Your Perfect Day in Port | Five-frame carousel following one port day from morning to night. | Design | ✓ | |
| Crew picks: favorite sea day spots | Series | Stories | Proposed | IGS | Crew Picks: Sea Day Hideaways | Crew share a favorite hidden spot, one per frame. | Community | |
| Galley behind the scenes | Video | StoriesTikTok | Idea | IGS, TT | Inside the Galley at Dawn | Fast-cut dawn prep in the galley, no voiceover. | Video | |
| Poll: beach day or spa day? | Story | Stories | Approved | IGS | Beach Day or Spa Day? | Two-option poll, with a destination reveal in the next frame. | Copy | |
| Sailor review spotlight | Still | FacebookInstagram | Proposed | FB, IG | In Our Sailors' Words | A real Sailor quote over ship photography, in a branded frame. | Copy | ✓ |
| Sea day playlist | Story | Stories | Idea | IGS | Your Sea Day Soundtrack | Shareable sea day playlist with a link sticker. | Design | ✓ |
| Cabin tour in 15 seconds | Video | TikTok | In review | TT | The 15-Second Cabin Tour | One-take cabin walkthrough with a callout per feature. | Paid Social |
Leads review each idea, approve it and assign a post date, channels and deliverables.
| Status | Post title | Post date | Channel | Deliverables | Owner |
|---|---|---|---|---|---|
| Approved | TT, IG | Sail-Away at Golden Hour | Jun 4 | TikTokReels | Caption copyDesign | Video |
| Approved | IG | Your Perfect Day in Port | Jun 6 | Caption copy | Design | |
| Approved | IGS | Beach Day or Spa Day? | Jun 13 | Stories | Caption copyDesign | Copy |
| In review | TT | The 15-Second Cabin Tour | Jun 20 | TikTok | Caption copy | Paid Social |
Approved ideas go to production with one click, straight into the existing creative workflow. Try it.
| Post title | Owner | Post date | Channel | Status | |
|---|---|---|---|---|---|
| TT, IG | Sail-Away at Golden Hour | Video | Jun 4 | TikTokReels | Approved | |
| IGS | Beach Day or Spa Day? | Copy | Jun 13 | Stories | Approved | |
| IG | Your Perfect Day in Port | Design | Jun 18 | Approved |
Brand standards
One source of truth
The Social Design System
Social has its own look within the wider Virgin Voyages brand, so it needed its own guidelines: one place that answers how every format and style of creative should look. I designed it first in Figma from our existing work, then, knowing our team would want something more engaging, used Claude to assemble that same content into an interactive digital book. It evolves with the team and gets new hires and contractors on brand quickly.