Social Media & Content Strategy

Virgin
Voyages

Directing visual identity and creative production across all social platforms for one of the most distinctive brands in modern travel.

2021 – Present Creative Manager
0M+
Total audience
0%
Year-over-year engagement growth
0%
Creative output growth
0%
Faster turnaround

Audience

350K to 2M+

Audience growth

Four ship launches: three as a designer, one as Creative Manager. By Brilliant Lady we’d stopped telling people about a launch and started bringing them along for it, from the first countdown to maiden-voyage moments in New York City. Between launches, the posts below kept that growth going: I jumped on trends, tested new formats and styles, and pushed to lead the cruise industry on social, not follow it.

Engagement

+40%

Year-over-year engagement growth

Reach only matters if people respond. So I designed every story below to be interacted with: quizzes, launch countdowns, Sailor Reviews and creative series using all the new features.

Stickers people actually use

94.6M+

Views on GIPHY

I’ve designed and animated more than 150 GIF stickers for launches, events and holidays. They run in our own stories and live on GIPHY, where anyone can add Virgin Voyages to their posts.

Production

+132%

Creative output growth

Demand for creative more than doubled, and we met it with the same team. No new hires, just sharper creative direction and project management to get organic and paid social delivered. I started as the only designer on a five-person team, shooting, editing and animating almost everything. Today I lead our video editor and still stay hands-on: every video below is my own edit or animation, made in Premiere and After Effects.

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Made for stories

We design and animate video specifically for stories rather than cropping the feed version, because in a format people tap through, every second counts.

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Workflow

20% faster

Production turnaround

Three tools, two rounds of copying by hand, and every idea re-typed before anyone could make it. I replaced all of it with one Airtable base, built from the team’s pain points. Now brainstorms become briefs automatically, approval takes one click, and the whole social team runs on it.

Click through a recreation of the Brainstorming Hub, filled with sample content

05:00
Topic 1: SummerTopic 2: Itineraries

The team brainstorms on sticky notes in a timed session, adding examples and reacting to each other’s ideas.

Design

Port day guide carousel

Still · Instagram

🌲🎉 2

Sea day playlist

Story · Stories

🌲👍 2
Video

Sunset sail-away timelapse

Video · TikTok, Reels

🌲❤️ 1

Galley behind the scenes

Video · Stories, TikTok

👍 2
Copy

Poll: beach day or spa day?

Story · Stories

🎉 2

Sailor review spotlight

Still · Facebook, Instagram

🌲🎉 2
Community

Crew picks: favorite sea day spots

Series · Stories

❤️ 1
Paid Social

Cabin tour in 15 seconds

Video · TikTok

👍 2

Every sticky note lands here automatically. AI turns each rough idea into a post title and a working brief.

IdeaTypeChannelStatusPost title (AI)Working brief (AI)AuthorEvergreen
Sunset sail-away timelapseVideoTikTokReelsApprovedTT, IG | Sail-Away at Golden Hour15s top-deck timelapse at golden hour, set to trending audio.Video✓
Port day guide carouselStillInstagramApprovedIG | Your Perfect Day in PortFive-frame carousel following one port day from morning to night.Design✓
Crew picks: favorite sea day spotsSeriesStoriesProposedIGS | Crew Picks: Sea Day HideawaysCrew share a favorite hidden spot, one per frame.Community
Galley behind the scenesVideoStoriesTikTokIdeaIGS, TT | Inside the Galley at DawnFast-cut dawn prep in the galley, no voiceover.Video
Poll: beach day or spa day?StoryStoriesApprovedIGS | Beach Day or Spa Day?Two-option poll, with a destination reveal in the next frame.Copy
Sailor review spotlightStillFacebookInstagramProposedFB, IG | In Our Sailors' WordsA real Sailor quote over ship photography, in a branded frame.Copy✓
Sea day playlistStoryStoriesIdeaIGS | Your Sea Day SoundtrackShareable sea day playlist with a link sticker.Design✓
Cabin tour in 15 secondsVideoTikTokIn reviewTT | The 15-Second Cabin TourOne-take cabin walkthrough with a callout per feature.Paid Social
ProposedIn reviewApprovedRejected

Leads review each idea, approve it and assign a post date, channels and deliverables.

StatusPost titlePost dateChannelDeliverablesOwner
ApprovedTT, IG | Sail-Away at Golden HourJun 4TikTokReelsCaption copyDesignVideo
ApprovedIG | Your Perfect Day in PortJun 6InstagramCaption copyDesign
ApprovedIGS | Beach Day or Spa Day?Jun 13StoriesCaption copyDesignCopy
In reviewTT | The 15-Second Cabin TourJun 20TikTokCaption copyPaid Social

Approved ideas go to production with one click, straight into the existing creative workflow. Try it.

Post titleOwnerPost dateChannelStatus
TT, IG | Sail-Away at Golden HourVideoJun 4TikTokReelsApproved
IGS | Beach Day or Spa Day?CopyJun 13StoriesApproved
IG | Your Perfect Day in PortDesignJun 18InstagramApproved

Brand standards

One source of truth

The Social Design System

Social has its own look within the wider Virgin Voyages brand, so it needed its own guidelines: one place that answers how every format and style of creative should look. I designed it first in Figma from our existing work, then, knowing our team would want something more engaging, used Claude to assemble that same content into an interactive digital book. It evolves with the team and gets new hires and contractors on brand quickly.

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